Some kind of problem happened while we were updating EEPROM firmware with SBIGdriverchecker64 and now can't connect to it. I 'm afraid a problem while firmware loaded that corrupted it and we need to reprograming the USB or the main EEPROM memory with a new one. I suppose i have to send you the camera. Could you tell me the way to fix it?. Regards, Nicolas (Spain)
Yes, when i power on, it's detected and showed in the Windows Device Manager but Maxim DL and other adquisition software can't connect it.
On the "Firmware" tab of the SBIGDriverChecker64 software, does it display version numbers for all 4 firmware files, and that all are current?
I can't connect it, when try to connect with SBIGDriverChecker64 clicking on Firmware-Get Firmware Version from camera, the software shows the error: "Could not establish a link to the camera".
It does sound as though the firmware is bricked. You should contact Bill Lynch and arrange to send it in for service. Bill Lynch – SBIG Service & Repair Center 3769 Constellation Road, Unit D Lompoc, CA 93436 Bill Lynch – bill at sbig dot com Phone: (805) 308-6979 Note: Please contact our authorized service & repair center for an RMA number prior to returning your equipment.