hi again Doug. I am regenerating the desiccant. I have never done it multiple times in a row. Do I let it to sit in the camera for 24 hours after...
Okay. I’ll contact Bill. I will likely try and get it done right away. I just put an electronic focuser on my scope. That and MaxIm DL Pro...
I’ll give the desiccant another try. Can you, direct me to, or send me the instructions for getting my camera serviced? I didn’t post any flats....
Hi Doug. It is AL8300M-18041601 Thanks so much for your help. You guys have great customer service. I appreciate that very much. Pam
I did recharge the desiccant when I first began to notice something. It has gotten much worse since then. Should I do it again?
Hi. I am having an issue with my camera. No idea what is causing it, but there are large, horizontal "streaks" going across my images. They are...
Thank you both for the help! I was able to update the firmware. No issues at all with the SD card. I am now showing ver4 in DL config. Also...
Just trying to get everything updated so I'm ready to shoot later this week. I looked over the packing slip. I don't see an SD listed anywhere....
Hi Colin. Thanks for the quick reply! You always have such great support. I really appreciate that. I'm not seeing it. Should it show on my...
Hi. Just a couple of quick questions regarding the Aluma wifi update. I haven't done an update with the micro SD yet. Does it matter if the...
Thanks so much for the update, Colin. That’s great news on the progress being made.
Hi. Just wondering if anyone knows if there has been any news on the issues with using the Mac version of The SkyX to control an Aluma. Thanks in...
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