Staff Assigned: Adam Robichaud Driver Checker 64bit

Discussion in 'General' started by Robert Weaver, Aug 15, 2018.

  1. Robert Weaver

    Robert Weaver Standard User

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    When attempting to download the latest Driver Checker 64-bit, I am asked for a User Name and Password for the ftp link...which I apparently don't have. How do I move forward with the download?
     
  2. Anton Travinsky

    Anton Travinsky Standard User

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    I have the same problem with anything related to USB cameras on this page also when trying to download anything from here.
     
  3. Doug

    Doug Staff Member

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    There was some kind of permissions problem on the server, affecting certain browsers. I'm told it was fixed.
     
  4. Anton Travinsky

    Anton Travinsky Standard User

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    I have just tried it with Chrome, Firefox, and Safari. It is still not working for me, either on Win 10 or on a Mac.
     
  5. Doug

    Doug Staff Member

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    Okay something is definitely broken. We are following up with our service provider.

    In the meantime I have temporarily copied the installer to:

    http://www.diffractionlimited.com/temp/SetupDriverChecker64.exe

    This will allow you to download the installer. The Update button from within the Driver Checker will not work. However, the latest driver versions are included with this installer.

    Users who need to upgrade drivers can do so simply by installing the latest version above, instead of using the built-in Download button.

    We'll get this sorted out as soon as we can. Sorry for the trouble.
     
  6. Anton Travinsky

    Anton Travinsky Standard User

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    Thank you! Any chance you could do the same with the USB driver for the ST-9XE camera, and with the CCDOps software?
     
  7. Adam Robichaud

    Adam Robichaud Staff Member

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  8. Anton Travinsky

    Anton Travinsky Standard User

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    Adam, thank you for your response, I was able to download the software. However, when I run the driver checker I am getting the error attached. I am not sure if it is still the same ftp problem or am I doing something wrong. I have disabled my firewall, but the error is still there.
    SBIGdriverError.png
     
  9. Adam Robichaud

    Adam Robichaud Staff Member

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    I'm working on that now. Please hold.
     
  10. Adam Robichaud

    Adam Robichaud Staff Member

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    The error should be resolved now. Please try running the update.
     
  11. Anton Travinsky

    Anton Travinsky Standard User

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    Adam,
    yes, it worked for me just now. Thank you!
     
  12. Jim Kurtz

    Jim Kurtz Cyanogen Customer

    Joined:
    Jan 19, 2016
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    Location:
    Kalamazoo, MI
    I'm trying to download the newest driver checker software and drivers for the ST-I. I get prompted with a username and password to the ftp site. How do I access it?
    Thanks
    Jim
     
  13. PÉREZ José Joaquín

    PÉREZ José Joaquín Cyanogen Customer

    Joined:
    Oct 10, 2014
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    Location:
    Chile
    Same problem here. Would like to know wich username and pw has to be used..
    Thanks
     
  14. Geoff Stone

    Geoff Stone Cyanogen Customer

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    Mar 7, 2015
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    Location:
    Shaver Lake, CA
    I'm seeing what seems like this same problem. I try to download the driver checker and it asks for a username and password.
     
  15. Andreas Koke

    Andreas Koke Standard User

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    Oct 21, 2018
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    Hi,
    when trying to install the STT8300 drivers on a new computer via Driverchecker64/download it reported "error on connecting to SBIG servers: .... 530 Login icorrect.
    I repeated the step on the system, that I'm using for a long time without problems and got the same message. What can I do?

    regards,
    Andreas
     
  16. TBone

    TBone Standard User

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    Apr 9, 2017
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    The same here.
     
  17. Greg Sherman

    Greg Sherman Standard User

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    Oct 21, 2018
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    I am getting the same error message with the driver checker, and I also get the request for a login when I try to download the driver checker again (and my login username/password is not accepted).
     
  18. Doug

    Doug Staff Member

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    Confirmed, it somehow got broken again. Adam will investigate.
     
  19. Adam Robichaud

    Adam Robichaud Staff Member

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    It should be fixed — if you're still having trouble, try clearing your browser cache/accessing the page in "incognito" mode (via your browser of choice). Sorry for the inconvenience.
     
    artem likes this.

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