Firmware update failure

Discussion in 'STX and STXL Series Cameras' started by Pieter, Jul 16, 2015.

  1. Pieter

    Pieter Standard User

    Joined:
    Jul 16, 2015
    Messages:
    1
    I just updated the drivers of my stx6303. I then proceeded to update the firmware. The firmware update started but crashed at some point.
    The driver checker stopped responding. Restarting the driver checker didn't get it going again.

    I restarted the camera but still no luck. The fan starts for a few seconds and stops. The driver checker and CCDops can’t establish a link with the camera. The USB driver installed correctly. Powering the camera up starts the USB driver and it recognises the camera but no communication.

    I am based in South Africa so I sincerely hope we can get it going locally.
     
  2. Doug

    Doug Staff Member

    Joined:
    Sep 25, 2014
    Messages:
    9,934
    Uh oh. I suspect your camera is bricked and will have to be sent in for reprogramming. Please contact Bill @ service for assistance.

    If you think the firmware update has frozen - DO NOT ABORT IT. Sometimes Windows shows the updater as not responding when it's just busy doing its thing.
     

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