Maxim DL support for Andor's InGaAs ccd (Model: iDus 490A-1.7)

Discussion in 'Demo User Tech Support' started by Aum Shethia, Sep 4, 2017.

  1. Aum Shethia

    Aum Shethia Standard User

    Joined:
    Aug 18, 2016
    Messages:
    6
    Hello,
    I want to control my Andor iDus model of InGaAs ccd with Maxim DL. Please could you provide me with steps on how to enable Maxim DL detect my camera or if any drivers needs to be loaded manually by me?
    Datasheet of camera attached for your quick reference.

    Secondly, can i control Andor's spectrometer (Shamrock 193i) with Maxim DL?
    Humble request if you could help me with these queries.

    Thank you,
    Aum Shethia
    India
     

    Attached Files:

  2. Aum Shethia

    Aum Shethia Standard User

    Joined:
    Aug 18, 2016
    Messages:
    6
    Hello,
    Maxim Dl is able to detect the camera from "Discover" tab, however upon clicking "connect" button and error pops up saying" Error opening camera. An internal error has occurred in the camera driver".

    Please help me in solving this.
     
  3. Tim

    Tim Staff Member

    Joined:
    Sep 25, 2014
    Messages:
    1,624
    I do not see a demo license listed in our database registered to your name or email address. Are you using a MaxIm DL v6.14 demo license?
     

Share This Page