Hello Bill. My STXL-11002M is broken. There are two faults. 1. Cooler consumes 100% power but does not cool down. 2. Even if you take an image, the value is 0 Attachments will tell you. The USB connection and firmware updates are now done. Is the board in trouble? Should I send it to SBIG? What is the suspicion of the failure? thank you. taewoo