Recovering License Information

Discussion in 'General' started by Bob Weber, Jan 26, 2016.

  1. Bob Weber

    Bob Weber Cyanogen Customer

    Joined:
    Jan 26, 2016
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    I purchased MaxDSLR in 2006 and upgraded to MaximDL 5.04 in 2007. I lost my astrophotography computer in a fire last year and now, after rebuilding my home and equipment collection, I can't seem to find the license key information for the software I owned. I have the software downloads on a backup drive, but the e-mails that contain the license keys are buried in some Outlook.pst file. Can someone at DL help me find the registration info?
     
  2. Tim

    Tim Staff Member

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  3. jbredmo

    jbredmo Cyanogen Customer

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    Nov 3, 2014
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    Location:
    Erieville, NY
    I'm sorry to say I have a similar problem. I renewed my subscription last fall, and upgraded to v 6.12 on my laptop recently. However, I never did the upgrade on my desktop, and have lost all my saved emails during a glitch with my email server. I hope you can send me another license email so I can upgrade on this desktop.

    I had backed up my laptop, but can't figure out how to restore the lost emails. Spent a lot of time trying.

    Thanks,

    John
     
  4. Tim

    Tim Staff Member

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  5. Nick Evetts

    Nick Evetts Cyanogen Customer

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    Sep 28, 2017
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    I have DL 5 and lost my Registration details can they be resent?
     
  6. Tim

    Tim Staff Member

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    Private Message sent.
     
  7. Jimmy Stewart

    Jimmy Stewart Standard User

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    Apr 6, 2018
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    I have Maxim DL 5 on my computer, but haven’t used it in a couple of years. I get a message that I need a new license. How can I upgrade? I know longer have the old email with my serial number. Can anybody give me guidance?
     
  8. Doug

    Doug Staff Member

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    Help menu Check For Updates.
     

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