[RESOLVED]Problem connecting SX filter wheel

Discussion in 'Image Capture' started by Geoff Hughes, May 17, 2016.

  1. Geoff Hughes

    Geoff Hughes Cyanogen Customer

    Joined:
    Nov 13, 2015
    Messages:
    53
    Trying to connect my Starlight XPress (SX) filter wheel in MaximDL. The filter wheel is detected and it will rotate when I select a filter. I specify SX Wheel in the setup menu. Both main and guide cams connect fine but when it gets to the filter wheel I get the message "Unable to initialize filter wheel." I have the latest driver installed per Starlight XPress tech support. So there's some problem within MaximDL, probably something I don't have set up right. Any ideas?
     
  2. Doug

    Doug Staff Member

    Joined:
    Sep 25, 2014
    Messages:
    6,163
    It is unlikely to be a problem in MaxIm DL - we simply send the commands to the vendor's plug-in driver. This sounds like a problem with the installation or configuration of your Starlight Xpress drivers, or a hardware problem (USB port, the wheel itself, etc.).
     
  3. Geoff Hughes

    Geoff Hughes Cyanogen Customer

    Joined:
    Nov 13, 2015
    Messages:
    53
    Yes, I replaced the USB cord and plugged it directly into a port instead of a USB hub. It worked!
     

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