It appears my USB has stopped working on my STF8300M camera, purchased in May 2012. I sent several emails to technical support for Service and Repair - but no reply. I need an RMA number. I replaced STF camera with an older ST402 camera and all works fine. Thanks Jason
Excellent! I have sent email. I should have used the STF forum sooner - my bad. I tried the Service & Repair site. Thanks Jason