Staff Assigned: Bill Lynch STL-1100M Camera is just taking black images

Discussion in 'Legacy Models - Community Support' started by Martin G7MRF, Feb 13, 2018.

  1. Martin G7MRF

    Martin G7MRF Cyanogen Customer

    Joined:
    Feb 13, 2018
    Messages:
    1
    Location:
    Newcastle Under Lyme, UK
    Hello All,

    I have come to use my mono STL-1100 tonight and all that it appears to produce is a black image. It connects to maxim ok and the shutter operates as does the filter wheel. No matter where I slide the screen stretch the image is black. I cant offer any more description than that.
    Being located in the UK and the fact its out of warranty now what is the procedure to get it repaired if I cant get it to work. I don't know if I have done anything silly with the settings. I have tried MaximDL to connect and operate it also SGPro and the original SBIG software. None of them produce an image with stars on - yet it worked well last night.
    Can I reboot the camera with firmware or anyone got any ideas.

    Thanks for reading

    Regards
    Martin
     
  2. Bill

    Bill SBIG Service and Repairs Staff Member

    Joined:
    Oct 12, 2014
    Messages:
    527

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