STXL 11002 only read noise in image

Discussion in 'STX and STXL Series Cameras' started by Alessandro Riggio, Jan 14, 2019.

  1. Alessandro Riggio

    Alessandro Riggio Standard User

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    I have a STXL 11002 camera which produces images containing read-noise only. At first I thought about a problem with the shutter, but I verified and it works fine.
    Do you have any idea which is the problem and how to diagnose/solve it?

    Regards,
    Alessandro
     
  2. Doug

    Doug Staff Member

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    Please post a FITS frame showing the problem. If you can't upload it here, you can use FileZilla to upload to ftp.diffractionlimited.com, incoming folder... or use dropbox.com
     
  3. Alessandro Riggio

    Alessandro Riggio Standard User

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    Hi Doug,

    in attach an image taken at room temperature and the sensor exposed to ambient light.

    Regards,
    Alessandro
     

    Attached Files:

  4. Doug

    Doug Staff Member

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    That looks like an electronics failure. What is your camera serial number?

    It may have to go to Bill @ SBIG Service and Repair. Contact info:

    Authorized Repair Center
    Bill Lynch – SBIG Service & Repair Center
    (please note new address)
    3769 Constellation Road, Unit D
    Lompoc, CA 93436
    Bill Lynch – bill@sbig.com
    Phone: (805) 308-6979
     
  5. Alessandro Riggio

    Alessandro Riggio Standard User

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    Model: STXL-11K
    Serial: X12110153
     
  6. Doug

    Doug Staff Member

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    The unit was built in December 2012; it is one of the first STXL-11002 cameras ever built. Production test data looks normal. Unfortunately it is long out of warranty.

    Bill should be able to fix that no problem.
     

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