I have a STXL 11002 camera which produces images containing read-noise only. At first I thought about a problem with the shutter, but I verified and it works fine. Do you have any idea which is the problem and how to diagnose/solve it? Regards, Alessandro
Please post a FITS frame showing the problem. If you can't upload it here, you can use FileZilla to upload to ftp.diffractionlimited.com, incoming folder... or use dropbox.com
Hi Doug, in attach an image taken at room temperature and the sensor exposed to ambient light. Regards, Alessandro
That looks like an electronics failure. What is your camera serial number? It may have to go to Bill @ SBIG Service and Repair. Contact info: Authorized Repair Center Bill Lynch – SBIG Service & Repair Center (please note new address) 3769 Constellation Road, Unit D Lompoc, CA 93436 Bill Lynch – bill@sbig.com Phone: (805) 308-6979
The unit was built in December 2012; it is one of the first STXL-11002 cameras ever built. Production test data looks normal. Unfortunately it is long out of warranty. Bill should be able to fix that no problem.