ST-i Guider Died

Discussion in 'Legacy Models - Community Support' started by Kerry Williams, Jul 4, 2018.

  1. Kerry Williams

    Kerry Williams Cyanogen Customer

    Joined:
    Jan 4, 2017
    Messages:
    18
    Location:
    Algodones, New Mexico
    Hi,

    My ST-i guider died. I think the mechanical shutter quit working. Who do I contact at SBIG to get it serviced?

    Thanks,
    Kerry
     
    Kerry Williams, Jul 4, 2018
    #1
  2. Doug

    Doug Staff Member

    Joined:
    Sep 25, 2014
    Messages:
    10,313
    Doug, Jul 4, 2018
    #2
  3. Kerry Williams

    Kerry Williams Cyanogen Customer

    Joined:
    Jan 4, 2017
    Messages:
    18
    Location:
    Algodones, New Mexico
    Kerry Williams, Jul 4, 2018
    #3
  4. Doug

    Doug Staff Member

    Joined:
    Sep 25, 2014
    Messages:
    10,313
    Doug, Jul 4, 2018
    #4
  5. Kerry Williams

    Kerry Williams Cyanogen Customer

    Joined:
    Jan 4, 2017
    Messages:
    18
    Location:
    Algodones, New Mexico
    Hi Doug,

    I sent an email directly and still no reply.

    --- Kerry
     
    Kerry Williams, Jul 7, 2018
    #5
  6. Bill

    Bill SBIG Service and Repairs Staff Member

    Joined:
    Oct 12, 2014
    Messages:
    531
    Kerry,

    I don't recall seeing an email from you. If you're using the link on the website, it doesn't come to me directly. My direct email is bill@sbig.com.

    -Bill
     
    Bill, Jul 7, 2018
    #6
  7. Kerry Williams

    Kerry Williams Cyanogen Customer

    Joined:
    Jan 4, 2017
    Messages:
    18
    Location:
    Algodones, New Mexico
    Hi Bill,

    I sent an email on July 4.I just resent the same email to you.

    Thanks,
    Kerry
     
    Kerry Williams, Jul 7, 2018
    #7

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