AO Control Hanging Up when AC4040 Image downloads

Hello,

I am working to get my new Aluma AC4040 Camera system with a Starchaser StC-3 Guider and AO-X up and running. I am able to calibrate the AO unit and get good control over long time periods when it is the only unit running. However, when I begin imaging and downloading frames from the AC4040, the AO unit control window in Maxim DL hangs up and the display stops updating. Specifically, the hang happens when Maxim DL downloads the image from the AC4040. Unfortunately the hang does not happen every time and I sometimes go 1, 2, but no more than 3 frames before the AO control hangs.

The characteristics of the "hang" are the AO control window stops updating images and information, while the main camera imaging window simply moves on and begins acquiring the next frame in the sequence. If I simply hit stop and restart on the DLImaging AO Control panel, the AO works again. After watching for 4 hrs tonight I have not seen the AO control hang at anytime except when the AC4040 image start downloading.

The AC4040 has firmware revision 3 and the Starchaser has firmware revision 6. Any help in chasing down this problem would be appreciated.

Greg

 

Colin:

1. Yes, MaximDL Pro 6.26

2.Driver Version 1.9.4.0

3. Both "Camera Threading on (recommended)" and "Filter wheel threading on (recommended)" are checked

4. Done

5. Attached

6. Thanks, I went through this and several setting needed to be changed for Power Management

Cloudy tonight and travelling Sunday night. I can't test out anything for a few days but I I see any change when I can test I'll post to the thread.

Thanks!

 

Colin,

I caught a few hours of clear sky tonight and gave the AO a try after making the adjustments to Windows power management settings. the AO DID NOT hang up on image downloads. I have tried a few different AO and camera exposure settings and it appears we may have found the issue. Skies are forecast clear for the rest of the week so I will do some longer term tests starting tomorrow night to make sure we have eliminated the problem.

Greg

 

Colin,

Unfortunately, I saw the AO hanging issues again tonight. I noticed that if the AO is tracking and I begin an Autosave session, the AO immediately hangs. If stop and restart the AO, and it will track for 1-3 main camera frames before hanging again. When I switched to guiding, I had no issues with the guider hanging.

I went through and verified that the USB power management setting were still correct in Windows. I don't understand why things seemed to work the previous night, and not tonight.

Let me know what additional information you may need.

Greg

 

Absolutely. Do we need to be imaging or can we do this during the day?