Staff Assigned: Adam Robichaud AO-8A

After all the problems I was having last March, I just walked away from this hobby, never once powering up my telescope even to do visual. So I didn't know about v6.29.

 

Alright, I downloaded V6.29. Wed night I had a small gap in the clouds so I could test for about 30 min or so. I think we are making a little progress. It does appear that the AO-8A does calibrate.
But when I go to track, the star zooms right off the screen in roughly two cycles. See Video. In the video, I shown all the tabs so you can see the settings.
Once we get zoom off the screen issue fixed, I hope I'm ready to go.
Just an FYI. I had to Horz flip the SC-2 camera so the star would move the same direction as the STC7 camera.

Secondary question. is there any adjustment for the screen stretch in the AO guide window?

 

Does anybody have any ideas on this video & what to do to move forward?

 

Well, I put my ST2k & AO-8 back on my scope to test MaximDL v6.29. I basically ran the same test as I did in post #23. Here is the video of this test. The main difference that I see is the calibration for the AO-8 does a four corner
routine where the AO-8A does a 2 corner.

 

I'm sorry, I thought I had posted the video of the AO-8A while exercising. I have no clue on how much movement it actually has, but it appears it has quite a bit.

 

Is there a link for 6.30 beta? When I checked for updates, it says I'm running the latest version (6.29).

 

Good afternoon Mr. Colin, I clicked on the link & it gave me an error, saying "You do not have permission to view this page or perform this action."

 

Alright, Can somebody please explain this? DL config program sees the cameras, But when I try to setup cameras, the spinning wheel just sits there. This is Ver 6.30. This is the first time I had this problem. Is there a way to uninstall the 6.30
so I can go back to 6.29 to see if that can see the cameras (It did before), or do I have to uninstall everything & start over?

 

That Is how I started out. But all I ever got is the spinning wheel. This is why I opened up the DL config just to see if it actually seen the cameras. A couple of months ago I talked to you on the phone and I said I was willing to send you the camera assembly & my computer so your service / tech department could figure out the problem. You never got back to me with an answer, so that proposal must of gotten rejected.

In light of that, and seeing I spent over 5k on a camera setup that in one year have gotten ZERO use out of, I an officially requesting a full refund on this setup.
I believe that I have been more that patient trying to get this resolved. You have to ask yourself that if you spent 5k on a OTA and had this much problems, would you be happy???

 

Well not quite resolved! The adventure continues. I must have the worst luck in the world. Look at this clip.