Firmware Rev 14 issues.

Hello,

I am running AC4040/FW7 filter wheel/SC3 guider/AO-X and successfully loaded Firmware Rev 13 and connected to camera.

I tried upgrading to Firmware Rev 14 and the upload was successful, and after power cycling DL Config and DL Camera control window verify Rev 14 loaded on the camera. However, when I try to connect I get an error that I cannot connect to Camera because Filter wheel will not connect. I reinstalled Firmware Rev 13 and after power cycling, it connects just fine.

Any ideas?

 

Colin,

I was actually running firmware revision 8 before I was doing some hardware upgrades so I decided to do Firmware upgrade. While revision 13 firmware opened up OK I occasionally would get the filter wheel moving indicator and it would never complete the move and then take a frame. However, if I ask it to take a frame via ACP I never got that error so I don’t know if that information is useful or not. It will probably be a few days before I am ready to go to acquire and fall evenings worth of data so I’ll see if her version 13 is hanging and has any issues that might give you some clues.

Version 9 was running perfectly and I can always revert, although I’d love to see the described improvements to noise from the cooler.

 

Doug, when it works properly, the software immediately boots the AOX and I get those screens. When Firmware 14 tries, the AOX screens flash open then disappear and I get the filter wheel cannot connect error. I’l try once with AOX turned off to see if that may the source if the issue.

 

AOX worked perfectly under Firmware 13, in a quick test I did last night.

 

Doug, that’s the same think I first pursued yesterday. I loaded rev 14 twice, going back to rev 8 in between each firmware load. Same issues on 14 each time and always worked on rev 8. Then I loaded rev13 and that worked, then I loaded rev 14, that failed in same way, then back to rev 13 and worked.

I think I exhausted that path (and should have put that in original note).

Don't you just love software hardware interaction?

 

OK, I'm back to Firmware 8. I could not run targets using Firmware13 due to filter wheel non-responsiveness. Filter wheel would move, but the imaging window reported "Waiting" for over 5 minutes. I reinstalled Firmware 8, recycled power and everything worked flawlessly from then on.

 

Doug, I reinstalled FW14 and cycled camera, but did not reboot computer. I checked and I did not have dual filter wheel selected, but I reselected "DL Imaging + FW" just to be sure. This time camera connected under FW14. I took several frames at different filter positions and after about 6 successful acquisitions, I got a message under Camera 1 information "waiting for trigger". The image never initiated and even after disconnecting and reconnecting, no imaging or filter wheel movement. I cycled camera power and rebooted computer and when I tried to connect it gave me errors after flashing up and then off the AO window. Same as original error. Strange that it at least booted with FW14 using whatever was originally loaded on my computer when the device first connected, but it would not after computer reboot.

I'll have to check inside of filter wheel tomorrow for the dip switch.

 

Doug, where are the dip switches? Manual does not have that information. I have the FW7, not the new AFW version.

 

I can do that if we can coordinate. I am on Mountain Standard Time. I can get on before anywhere from 6-8:30AM Wed, Thurs or Friday this week. I can also get on Friday after 10AM.

 

I will be home at 3PM MST if you want to go this afternoon. Let me know what time works for you. Otherwise tomorrow at 7AM is Ok.

thanks

 

Adam that will work. Shoot me a message and we can get online. Thanks.