STXL-6303 Rain Damage

Discussion in 'STX and STXL Series Cameras' started by Tom Polakis, Oct 15, 2025.

  1. Tom Polakis

    Tom Polakis Cyanogen Customer

    Joined:
    Apr 11, 2015
    Messages:
    54
    This camera has served me well for 9 years now. Two days ago, Tempe, Arizona experienced a microburst with winds exceeding 70 mph. I learned the hard way that this was strong enough to roll my 1100-pound observatory roof back, soaking everything with torrential rain. Everything but the camera survived well.

    When I plug it in, the fan starts up for a couple seconds, and then spools down. I am guessing that this is some sort of safety shutdown. It has had a couple days to dry out, but I'm getting the same result. Is there any chance that this could be something simple I could diagnose and repair? Thanks.

    Tom
     
  2. Tom Polakis

    Tom Polakis Cyanogen Customer

    Joined:
    Apr 11, 2015
    Messages:
    54
    I'll talk to myself here to mention that after four days of drying out, the fan comes on and runs normally now. It doesn't connect to the computer yet. Perhaps it will after another four days of further drying.
     
  3. Colin Haig

    Colin Haig Staff Member

    Joined:
    Oct 27, 2014
    Messages:
    8,969
    Location:
    Earth
    Hi Tom, my colleague @Tim handles repairs and will be in touch.
     
  4. Tim

    Tim Staff Member

    Joined:
    Sep 25, 2014
    Messages:
    1,924
    Wow! That is unfortunate!

    I don't think this will be a simple fix unless it suddenly springs back to life after a few more days of drying.

    Ideally, your best course of action is to send it in and we can do a thorough inspection.

    To send it, please submit the following RMA contact form to begin the return proceed:

    http://diffractionlimited.com/request-rma
     

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