ST9xe problem...

Discussion in 'STF Series CCD Cameras' started by Mirco Villi, Jun 23, 2016.

  1. Mirco Villi

    Mirco Villi Cyanogen Customer

    Joined:
    Feb 12, 2015
    Messages:
    11
    Location:
    Italy
    I own a Sbig ST9xe dual sensor. I have a problem I try to explain here: my computer with USB cable can connect to CCD, but ST9 does not turn on.
    The power supplier is OK, but power on led does not light on and also fan does not work.
    So, current can reach CCD, but it does not work.
    I hope to have explained well.
    All drivers are updated.
    I use it with Windows 10.
    Can you help me ?
    Thanks !
    Mirco
     
  2. Bill

    Bill SBIG Service and Repairs Retired Staff

    Joined:
    Oct 12, 2014
    Messages:
    532
    Mirco,

    I'm unclear how you can establish a link to your software if the camera does not turn on. Do you mean that you cannot get an image from it?

    -Bill
     
  3. Mirco Villi

    Mirco Villi Cyanogen Customer

    Joined:
    Feb 12, 2015
    Messages:
    11
    Location:
    Italy
    Bill,
    I mean that computer can see CCD, but it is impossible to connect as led light and fan don't work.
    So ccd is power off...also I made a test and I saw that ground is off.

    Mirco
     

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