1. 

   Richard Asarisi Cyanogen Customer

   Joined:

   Mar 5, 2016

   Messages:

   56

   The problem is, the main imaging CCD only produces white images, for dark frames, bias, anything all the images are pure white.
   Secondary imager works fine can get proper exposure and stars on it.
   
   Any idea's what happen to it?
   
   thanks
   Rich

    

   Richard Asarisi, Jul 18, 2018

   #1
2. 

   Doug Staff Member

   Joined:

   Sep 25, 2014

   Messages:

   9,956

   What is your serial number?

    

   Doug, Jul 18, 2018

   #2
3. 

   Richard Asarisi Cyanogen Customer

   Joined:

   Mar 5, 2016

   Messages:

   56

   X16010011

    

   Richard Asarisi, Jul 19, 2018

   #3
4. 

   Doug Staff Member

   Joined:

   Sep 25, 2014

   Messages:

   9,956

   My guess is there's been some kind of failure; perhaps a power supply. Please contact Bill @ service, bill@sbig.com

    

   Doug, Jul 19, 2018

   #4
5. 

   Richard Asarisi Cyanogen Customer

   Joined:

   Mar 5, 2016

   Messages:

   56

   Thank You

    

   Richard Asarisi, Jul 19, 2018

   #5

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