Fan shutting off on STL1000M camera

Discussion in 'Legacy Models - Community Support' started by Peter Younger, May 11, 2021.

  1. Peter Younger

    Peter Younger Standard User

    Joined:
    Apr 13, 2017
    Messages:
    3
    I am having a problem with the fan shutting off on my SBIG STL 11000 M camera. I can either run the cooling fan or take images, but not both at the same time. Below I have described two operating scenerios. I have run the Driver checker and believe the Drivers are current.
    Any ideas would be much appreciated.
    Peter

    Camera SBIG STL 11000M
    Camera control software Sky X Professional
    PC operating system Windows 8.1

    Scenario 1
    1. Plug in AC power - No fan
    2. Plug in UBS Cable between PC & Camera – Fan comes on
    3. “Connect” camera in The SkyX – Fan goes off
    4. I can take photos

    Scenario 2
    1. AC on & USB cable connected, “Camera Ready”
    2. Un-plug AC & re plug it in
    3. Camera still says “Ready”
    4. Fan stays on.
    5. Try to take photo – Fan stays on, but can’t take photo. Get message:

    SBIG Driver: Transmission timeout Error = 30007

    6. If I then “Disconnect” and “Connect” camera, fan shuts off, but I can take photo.
    7. I also get the 30007 error message when I try to:
    a. Use Focus tools in Sky X
    b. Set temperature in Sky X

    I have confirmed this behavior with 2 different USB cables (3” & 10”) and two USB ports on the PC.

    I have run the SBIG Driver Checker and believe I have the latest drivers installed
     
  2. Colin Haig

    Colin Haig Staff Member

    Joined:
    Oct 27, 2014
    Messages:
    7,379
    Location:
    Earth
    Try testing with CCDOps.

    The STL gets it's firmware from the computer. When it first powers on, it has no firmware, the fan will be off. The computer connection is established, the firmware is downloaded and runs, and then the USB bus interface is re-enumerated.
    The fan will come on and work at that point.
     

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