Odd... it was sent a few minutes after the payment was received. Once in a while emails get “stuck” on a server somewhere in between.
It will be a few hours before they will be able to check.
No they don’t. There are two possibilities:
It landed in your spam filter
Our back-end software crashed.
I’m at the AIC conference without my...
Please upload FITS images; it's hard to see what's going on with JPEGs.
@Bill will want to have a look at this.
I’ll have to recommend taking this to the Bisque forum.
Hmm. Well this is the first we've heard of it, so maybe it's a problem with the daily build?
So it doesn't happen in MaxIm DL. Please try...
If that's Error 2 from the SBIG Universal Driver, that means "Exposure in progress".
I'm guessing that means the camera thinks you are trying...
The guider must be behind the AO-X.
Click the Demo tab and fill out the form.
I don't have any information on third party programs.
MaxIm DL Pro will autoguide and image at the same time. Why don't you try our demo version?
You cannot connect to the same camera from two different programs.
You need to use a single program to both image and guide.
I'll check with our fulfillment people. They can probably put a package in when they ship the booth down. (I don't carry commercial goods over...
To be clear... what part(s) are you missing?
They would definitely have been shipped with your wheels.
The AO-X doesn't tilt a huge amount - nowhere near as far off-axis as that photo was taken. I really don't see how it would cause problems with...
I'll ask @Adam Robichaud to have a look at this.
Perhaps @Bill or @Tim can suggest what to look at. Otherwise it may have to go in for service.
That would depend entirely on the third party program, which I have no information on.
Marked as resolved. Let us know if the problem recurs.
If you have a scriptable device that can trigger a DSLR, then you could write a script to start exposures in MaxIm DL and trigger the...
Separate names with a comma.