It can be purchased through Newark. Part #99K0409:...
Any chance you could send a pic of the old connector so we know exactly which one you are referring to?
Which cable did you check specifically? Have you verified the I2C cable connecting the AO-X to the camera is secure? Is the LED on the AO-X...
There must be a leak somewhere. Probably best to just send it to Bill and have it resolved once and for all.
The latest version of "sbigudrv.dll" is v4.97 Build 1. Try downloading the latest version of the SBIGDriverChecker, then click the "Update"...
Could you also try turning on debugging to try to capture the error? To turn on debugging, open the "SBIGDriverChecker64" software and click the...
What specific version of MaxIm DL are you using? Please zip and send us your "Settings" folder located in "My Documents/MaxIm DL 6", so we may...
It sounds like you may have forgotten the o-rings? They are size 2-27 and came with the filter wheel (not the inserts). They are placed under...
Can you send a screenshot of the ST-i listed in the device manager?
Best thing to do if it is not powering on is contact Bill Lynch and send it in for service. ---- Bill Lynch – SBIG Service & Repair Center 3769...
The FW8G-STXL contains 1 mirror and is considered an off-axis guider.
You need to download the latest version of the SBIGDriverChecker64 to obtain the latest drivers. In SBIGDriverChecker64 software, there is a...
Ensure you have debugging turned off in the SBIGDriverChecker64 software. What firmware versions do you have installed?
You should not hijack other support threads with unrelated issues. You need to create a new thread pertaining to your hardware and issue. I will...
When imaging with the guider, do you hear the shutter clicking? Is the HDMI cable connected securely? Have you tested it with any other software...
Is the power cable secure? If you wiggle the power connector, is there any power disruption to the camera? Are you using a USB hub?
Have you tried putting "POTH Hub" between the focuser and MaxIm DL? You can then use POTH Hub to see the communication between the focuser and...
Is there anything logged regarding the error in the log files? You can find them here "..Documents\MaxIm DL 6\Log\"
The bias frame you sent contains no image data. Is it possible the software you are using is obtaining the frame from the wrong input? You may...
Hi Martin Could you send a FITS bias frame from the guider for us to examine as well?
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