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  1. Bill
    Post

    SBIG AO8T Failure

    Chris, Send me an email, bill@sbig.com, and I'll give you the information that you're looking for. Bill
    Post by: Bill, Feb 4, 2019 in forum: Guiding and Adaptive Optics - StarChaser and AO
  2. Bill
    Post

    AO7 free to a good home

    I'd be interested. Bill bill@sbig.com 805 308-6979
    Post by: Bill, Jan 31, 2019 in forum: Guiding and Adaptive Optics - StarChaser and AO
  3. Bill
    Post

    ST-i Shutter Problem?

    Charlie, Send me an email, bill@sbig.com, and I'll give you the information for sending it in. -Bill
    Post by: Bill, Jan 31, 2019 in forum: Legacy Models - Community Support
  4. Bill
    Post

    how can i contact with your repair center?

    Jung, Send me an email, bill@sbig.com. -Bill
    Post by: Bill, Jan 7, 2019 in forum: STF Series CCD Cameras
  5. Bill
    Post

    STF 8050-SC USB not recognized

    I think that it may need to come in, "USB not recognized" could be a blown IC. Send me an email, bill@sbig.com, and I'll give you the details for...
    Post by: Bill, Dec 27, 2018 in forum: STF Series CCD Cameras
  6. Bill
    Post

    ST-I connects but sends no image data.

    It sounds like it should come in for repair. Send me an email, bill@sbig.com, and I will give you the details. -Bill
    Post by: Bill, Dec 17, 2018 in forum: Legacy Models - Community Support
  7. Bill
    Post

    STX guider shutter problem

    Chris, Send me an email, bill@sbig.com or give me a call, 805 308-6979. -Bill
    Post by: Bill, Dec 12, 2018 in forum: Filter Wheels
  8. Bill
    Post

    Staff Assigned: Bill Lynch ST10XME sudden issue with lights and flats... and AO8 issue

    Michael, Send me an email, bill@sbig.com, and we'll arrange to have your gear sent in. -Bill
    Post by: Bill, Nov 6, 2018 in forum: Legacy Models - Community Support
  9. Bill
    Post

    SBIG ST10XME showing constantly -152 degrees.

    I can only assume that the thermistor connection hadn't broken loose yet, if in fact this is the cause of failure. The symptom, a temp display of...
    Post by: Bill, Oct 31, 2018 in forum: Legacy Models - Community Support
  10. Bill
    Post

    SBIG ST10XME showing constantly -152 degrees.

    The camera should come in for repair. Replacing the thermistor involves more than simply replacing a single component. The pickoff mirror and ccd...
    Post by: Bill, Oct 30, 2018 in forum: Legacy Models - Community Support
  11. Bill
    Post

    SBIG ST10XME showing constantly -152 degrees.

    That temperature reading is usually the result of an open thermistor. The thermistor becoming open is usually the result of it being corroded to...
    Post by: Bill, Oct 29, 2018 in forum: Legacy Models - Community Support
  12. Bill
    Post

    Upgrading an ST-10XMEI

    Yes, the Heat Exchanger (the black heat sink) can be moved to the ST-10. -Bill
    Post by: Bill, Oct 22, 2018 in forum: Legacy Models - Community Support
  13. Bill
    Post

    Upgrading an ST-10XMEI

    Simon, I'm sorry, the guiding ccd in the ST-7 is not interchangeable with the ST-10 and there are no longer parts available to perform the...
    Post by: Bill, Oct 19, 2018 in forum: Legacy Models - Community Support
  14. Bill
    Post

    SBIG ST-7E Parallel to USB feasibility?

    The "ST-7 RC" connector works with any of the old ST and STL cameras.
    Post by: Bill, Aug 7, 2018 in forum: Legacy Models - Community Support
  15. Bill
    Post

    SBIG ST-7E Parallel to USB feasibility?

    David, Below is the answer to this question from the SBIG FAQ page back in 2007. I'm not sure it it's still applicable in 2018 but here it is....
    Post by: Bill, Aug 3, 2018 in forum: Legacy Models - Community Support
  16. Bill
    Post

    SBIG STL 11000 Hex head screws front cover

    We used 4-40 x 5/8" Socket Head Cap Screws.
    Post by: Bill, Jul 23, 2018 in forum: Legacy Models - Community Support
  17. Bill
    Post

    Staff Assigned: Bill Lynch STL-11000 won't power up

    Send me an email, bill@sbig.com, and I'll give you the instructions. -Bill
    Post by: Bill, Jul 12, 2018 in forum: STF Series CCD Cameras
  18. Bill
    Post

    Staff Assigned: Bill Lynch STL-11000 won't power up

    The USB cable has to be inserted into the camera and the computer needs to be booted up. -Bill
    Post by: Bill, Jul 11, 2018 in forum: STF Series CCD Cameras
  19. Bill
    Post

    ST-i Guider Died

    Kerry, I don't recall seeing an email from you. If you're using the link on the website, it doesn't come to me directly. My direct email is...
    Post by: Bill, Jul 7, 2018 in forum: Legacy Models - Community Support
  20. Bill
    Post

    fw8-8300 from an old ST8300 ccd to a new ST-F 8300

    Tommaso, The colors of the wires inside the serial cables have varied over the years. What is important is the pin outs of the connector and not...
    Post by: Bill, Jul 7, 2018 in forum: Filter Wheels
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