I'm often asked what is needed to connect our SBIG Aluma AC4040 Ultimate Package to a telescope, such as a PlaneWave CDK20 or CDK24. You can...
Parallels is made in Germany... and owned by Corel in Canada ... so am not sure what that is about.
It looks like it is not seeing a star at all. Are you sure you have the guider set to use the EXTERNAL guide chip in the remote guide head? Camera...
Yes, that looks like the shutter has a problem. @Bill will be in touch - he's part-time on the repairs, so it may be a day or so.
Ok, sounds good. Let me know how it goes.
Also, please reply with the serial numbers of all the items, eg the filter wheel with the broken sensor.
Ok, let's talk - I'll be available after 9:30am EDT today. Am thinking if I could remote into the PC and have a look, we might find something.
Please contact @Bill for repairs - email bill (at) sbig (dot) com
Hi Anton, which Linux and which processor architecture? What's your application? e.g. what do you need the SDK for? Which camera models are you...
I'll ask my colleague @Adam Robichaud to get in touch. We likely will want a zip of your settings, including the logs.
The correct original one was more than 1A - so that's not the right power supply. Please drop an email to Bill (at) SBIG (dot) com for assistance.
What software version are you running?
Planewave has a flat adapter that replaces the STX 10018 adapter plate we ship. It's thinner than using the 10018 with their adapter to 3"...
Ok, good luck.
Hello Omar, how did the t-point run go last night?
You could just shoot a bunch of bias or dark frames in daytime, that will exercise the usb and camera and computer. That way you can find out if...
Jim, also check that the power LEDs on the side of the STX have the Green LED "power good" light on, not the orange/yellow ones.
TSX Error 30022 is a typo I'm sure. TSX Error 30032 (equivalent to SBIG Error 32) is an operating system error, which usually means you have a bad...
Jim, We will need very specific info. Launch the SBIG Driver Checker. Click About. Is it version 4.05 Build 0 ? If not, you need to update....
I'm fairly sure we have it in stock. Go here to buy it: https://diffractionlimited.com/product/ms-standard-cover-stxl/
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