We've generally made sure our subscribers are well taken of when a new major release comes. We don't have timing nailed down for 7 just yet.
Hi Steve, you should have received a response - I saw a copy of one of your messages. Version 5 is very old (9 years if I recall correctly)....
We would need some sample images to tell what is going on. e.g. sample bias, dark, and flat or light frames. Unprocessed, binned 1x1, preferrably...
Hey @Tim - can you check that - I think that's not right for the older ST-8300, as it had the desiccant internal, instead of the external...
Whoops. I forgot! Was thinking both the STXL and STX were optical. Perhaps the board is malfunctioning?
The error graph isn't really relevant. However, the CFW Error is indicating a problem with the filter wheel not responding properly. Possibly the...
Please see this article: https://forum.diffractionlimited.com/threads/sbig-driver-checker-versions.9477/
We recommend all customers stay current on software and firmware. Current Software and Drivers Current SBIG class camera software versions (as of...
Here's a thought: CCDOps has a Filter Wheel exerciser function that can randomly/continuously run the filter wheel. Why not give that a try and...
I had a very fast look. 1. Please fix focal length of the guider. Guider FITS file, I see this: FOCALLEN = 2100. / SBIGFITSEXT Telescope focal...
The result you should expect would put the SC-2 just outside of the main camera field, centred left-to-right along one edge. It would be correct...
What software, drivers, and firmware do you have, specifically? For example, these are good: SBIG Driver Checker 4.05 sbigudrv.dll 4.99 build 7 or...
You might try pointing at a star-rich field, then take images with both SC-2 and main camera. Then platesolve both images to get astrometric...
Peter, see the PM I sent. When you post in multiple places, sometimes you get multiple answers ;)
Yes it is, I just talked with @Bill and he is happy to get it in to repair. Bill can't do some of the products, and is semi-retired.
Tim manages repairs and manufacturing and will be in touch asap.
So that I'm clear, you want to install this in front of the RGB filters, and not replace the L filter?
Could we do a remote session to log in to the observatory PC and have a look at settings? Either @Adam Robichaud or myself. It shouldnt just spin...
Gotta put on the 3D glasses to truly appreciate that one!
He means that the Filter names must be the same in all applications and in the same slots.
Separate names with a comma.
