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  1. Colin Haig
    Post

    Staff Assigned: Adam Robichaud Installing x64 ASCOM Drivers

    Hi Oscar, Stefan at Nightime reached out.
    Post by: Colin Haig, Aug 26, 2023 in forum: DL Imaging Drivers - Aluma, STC, StarChaser
  2. Colin Haig
    Post

    Staff Assigned: Adam Robichaud Installing x64 ASCOM Drivers

    I've just confirmed that our driver definitely passes ASCOM Conform Universal testing. We would need the NINA people to look at this issue. Maybe...
    Post by: Colin Haig, Aug 25, 2023 in forum: DL Imaging Drivers - Aluma, STC, StarChaser
  3. Colin Haig
    Post

    Staff Assigned: Adam Robichaud Installing x64 ASCOM Drivers

    More info: They made a code change in NINA from 2.1 to 2.2 that makes this behaviour show up. Instead of waiting a reasonable amount of time for...
    Post by: Colin Haig, Aug 25, 2023 in forum: DL Imaging Drivers - Aluma, STC, StarChaser
  4. Colin Haig
    Post

    Staff Assigned: Adam Robichaud Installing x64 ASCOM Drivers

    Ok, I think I see what you are talking about. It seems like NINA doesn't know that the filter wheel actually moved already, and gives the error...
    Post by: Colin Haig, Aug 25, 2023 in forum: DL Imaging Drivers - Aluma, STC, StarChaser
  5. Colin Haig
    Post

    Staff Assigned: Adam Robichaud Installing x64 ASCOM Drivers

    Great thanks, I'll run some tests today.
    Post by: Colin Haig, Aug 25, 2023 in forum: DL Imaging Drivers - Aluma, STC, StarChaser
  6. Colin Haig
    Post

    Staff Assigned: Adam Robichaud Installing x64 ASCOM Drivers

    Can you help me figure out what "latest version of NINA" is? They have 2.2, 2.3 RC0001, and Version 3.0 Nightly #003 listed.
    Post by: Colin Haig, Aug 25, 2023 in forum: DL Imaging Drivers - Aluma, STC, StarChaser
  7. Colin Haig
    Post

    Staff Assigned: Adam Robichaud Installing x64 ASCOM Drivers

    I'd like to try and reproduce the issue here. What Version of N.I.N.A. eg 2.2 ? Steps to reproduce?
    Post by: Colin Haig, Aug 25, 2023 in forum: DL Imaging Drivers - Aluma, STC, StarChaser
  8. Colin Haig
    Post

    Staff Assigned: Adam Robichaud Installing x64 ASCOM Drivers

    What camera and filter wheel is it?
    Post by: Colin Haig, Aug 25, 2023 in forum: DL Imaging Drivers - Aluma, STC, StarChaser
  9. Colin Haig
    Post

    Resolved New install driver problem

    Hi Dave, Please see this article: https://forum.diffractionlimited.com/threads/installing-sbig-legacy-st-cameras-on-new-computers.9744/
    Post by: Colin Haig, Aug 18, 2023 in forum: STX and STXL Series Cameras
  10. Colin Haig
    Post

    Asking help from Chile, STT8300 shutter issues

    Months ago I told you to fill out the form and send it in for repair to our facility in Ottawa. Bill is retired from repairing SBIG equipment - he...
    Post by: Colin Haig, Aug 18, 2023 in forum: Legacy Models - Community Support
  11. Colin Haig
    Post

    Problem with STC 428 P and the SKY X

    I'm not sure what to tell you - buying knock-off items from Amazon doesn't help tiny businesses like ours stay in business to provide support....
    Post by: Colin Haig, Aug 16, 2023 in forum: STC Series CMOS
  12. Colin Haig
    Post

    Problem with STC 428 P and the SKY X

    Oh, so not a warranty situation. I'll find out price for just the power supply.
    Post by: Colin Haig, Aug 16, 2023 in forum: STC Series CMOS
  13. Colin Haig
    Post

    Problem with STC 428 P and the SKY X

    Can you describe the fault? eg does the LED on the brick come on or not?
    Post by: Colin Haig, Aug 16, 2023 in forum: STC Series CMOS
  14. Colin Haig
    Post

    Problem with STC 428 P and the SKY X

    Darien, can you use [Upload a File] to attach a photo of what you need / what is broken? eg there's an AC power cord; the AC adapter "brick" which...
    Post by: Colin Haig, Aug 16, 2023 in forum: STC Series CMOS
  15. Colin Haig
    Post

    Problem with STC 428 P and the SKY X

    Glad to hear things are working better. You can only have one application connect to the camera at a time.
    Post by: Colin Haig, Aug 11, 2023 in forum: STC Series CMOS
  16. Colin Haig
    Post

    SBIG STX-16803 & FW5-STX

    Steve, there's the handy backfocus calculator spreadsheet: https://diffractionlimited.com/downloads/BackfocusCalculator.xlsx Select all of the...
    Post by: Colin Haig, Aug 9, 2023 in forum: STX and STXL Series Cameras
  17. Colin Haig
    Post

    Problem with STC 428 P and the SKY X

    It's more likely a bad USB cable or bad extender. We find that the StarTech Industrial Hubs powered by +12V are much more reliable than cheap...
    Post by: Colin Haig, Aug 8, 2023 in forum: STC Series CMOS
  18. Colin Haig
    Post

    Problem with STC 428 P and the SKY X

    BTW I realized the answer to #1 is probably TTU.
    Post by: Colin Haig, Aug 3, 2023 in forum: STC Series CMOS
  19. Colin Haig
    Post

    Problem with STC 428 P and the SKY X

    I'm sorry to hear you are having issues. Can you provide us with some basic information such as: 1. Is this a school? Professional or informal...
    Post by: Colin Haig, Aug 3, 2023 in forum: STC Series CMOS
  20. Colin Haig
    Post

    Problem with STC 428 P and the SKY X

    It will take a few minutes but is worth it; especially if you ever unplug/replug stuff. The reason? It works like this: USB Host Controller --->...
    Post by: Colin Haig, Aug 2, 2023 in forum: STC Series CMOS
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