@Tim will help you with that. As this is an older camera, you also have the option of sending it to Bill Lynch at SBIG Service & Repair. He is...
I'm currently travelling and will be back on Tuesday.
I can't say I recommend taking it to a camera shop. They won't be used to working with a sealed chamber. If you or someone else does open the...
I went through a quick analysis of the HG dataset last night using MaxIm DL and Excel. [ATTACH]
Also bugs are generally nonconductive, so they're not going to short out the circuit board. If there's bug gunk in there you might want to blow...
The camera does not measure the fan voltage. The status LED on the camera's front panel gives a rough indication of input voltage level. Green...
You should be able to use compressed air.
I reviewed the firmware code, and as far as I can tell the code cannot turn off the fan. (The hardware could... but the firmware doesn't do it.)
The converter subsystem in CMOS sensors is of course entirely built into the sensor itself. Gpixel's sensor specifications are as follows: 1.4X...
This is available in our Backfocus Calculator spreadsheet: https://diffractionlimited.com/downloads/BackfocusCalculator.xlsx
Yes, the STC-428-P includes a built-in filter wheel. No, you can't order the STC-428-P with an AFW wheel; instead you would need to purchase...
I would normally recommend leaving the camera powered, with the cooler turned off, and disconnected from the software. That keeps a little heat...
It may have been hot plugged. There are fuses in the camera that can be blown if you do that. @Bill can probably fix that.
The manual is on the Legacy Product Support page, https://diffractionlimited.com/legacy-product-support/ Also of interest:...
That would be the SBIG Aluma AC4040 plus AFW filter wheel and SC-4 off-axis guide camera.
If you are lucky, it may be that @Bill can use the parts from one camera to repair the other. Of course if the same part failed on both then it...
That is not permitted. The purpose of the demo is to allow you to try the software prior to purchasing it.
The software isn't free.
I'll expand on Colin's comments a bit. CMOS cameras will not get as cold as a comparable CCD, because the power dissipation of the CMOS...
Yes, USB 2.0 cables will work over that distance. It will be a bit slower to download than with a USB 3.0 cable, but will otherwise work just fine.
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