Perhaps it is a TSX issue then? The SBIG Universal drivers are no longer under maintenance - we haven't touched them in over two years, and...
We haven't changed anything in the drivers. Are you using our power cables, or third party cables? If the voltage drops too much the coolers...
I have one if you're interested. Has an upgraded MK4000 controller. Might be a good idea to send back to SB for service, just to be sure it's in...
See https://planewave.com/collections/all-telescopes/ for something similar.
Colin means reshoot your calibration frames. They'll need to match your new images.
The most likely cause is a broken HDMI cable. It's also possible that the connector in the camera or the guider is damaged. Try changing the...
Okay I'll arrange to send you a thicker adapter. Sorry for the trouble.
We discontinued the ST / STF camera line after ON Semi stopped manufacturing the (former Kodak) CCD sensors, so we no longer have any hardware...
Leave the threaded adapter in place and put the spacer on top of it.
Hopefully today.
Line noise is a fact of life for CMOS imagers. That is why MaxIm DL has a Band Reduction command. I applied it to your images and got the...
Okay I've asked our team to send you a spacer ASAP. Our shipping person is off for a few days but I should be able to get someone else to send it.
Okay you need an ACC15 2" diameter 0.15" thick spacer. The screws need to be 1.25" long, part number 10-12145-00. I believe the latter should...
Sorry for the trouble. There seems to have been a little miscommunication internally about the shipping kit for this package. There should be...
I'd first pull it off the telescope and visually observe the optic while exercising, to see if it is behaving properly. If not then it will have...
Do not lubricate anything in the AO-X. The bearings are permanently lubricated and nothing else should be in contact during operation.
Here you go: [ATTACH]
Don't worry too much about thermal cycling. The chip does not instantaneously warm up when you kill the power - the cooler stack has significant...
Continuing to test the AC455 in my suburban back yard. This image is RGB+Ha taken with the Aluma AC455, Ceravolo C300 astrograph, Astrophysics...
Our new SBIG Aluma AC455 camera features a 61 megapixel back-illuminated SONY sCMOS sensor. It includes an ultra-fast 10G fiber Ethernet...
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