That information isn't quite correct. The license itself is perpetual - the software does not expire. After the first year, if you want to have...
That's easily solved. The computer is missing a Visual C Microsoft Runtime component. You can download the Microsoft Runtime components you need...
I don't think so.
Hi Mike, I'll send you a message in a moment
Thanks for this. Some important setup data is missing. Likely in your excitement to get going :), the setup of the Optics, Site, and FITS Header...
If the problem is CCDOPS - for example it is not seeing one or both cameras, here is a possible solution: Uninstall whatever version of CCDOPs...
If you connect just the ST-I, and use the Firmware Tab in the Driver Checker, is it able to get a firmware version from the camera? [ATTACH] If...
Point 2 - this is correct. That's the ST-I. So it's installed correctly now. Point 3 - Windows 7 came out in 2009 and end of life was 2020... My...
I disagree. USBI-CAM Engine is showing up because the ST-I was plugged in BEFORE the SBIG Universal Drivers were installed by using the SBIG...
It's the same driver checker that has been there for quite a few years. It should just work. It does for everybody else.. How about we schedule...
BTW, do you mean ACER instead of ACES computer?
Did the camera show up elsewhere in the list of devices? Try a different cable. Try a powered USB hub (one that uses an AC wall power supply)...
Hi Stan, Power off and disconnect the cameras from the computer. Quit all programs. Start the SBIG Driver Checker. Verify that you have SBIG...
Bill, can I quote you?
Check with Software Bisque for suggestions. MaxIm sends guide commands using the Guide settings, Control Via settings, which is usually done with...
1. We have 4 errors at start of log. Perhaps if you change the configuration per #2, it will not happen. Help me understand "no guiding is...
1. Did the system forget to power up the camera, or try to connect before it finished initialzing? There are multiple errors at the start:...
Is the message actually "Failed to activate guider relay"? If so, that would possibly indicate a problem in communication between camera and...
MaxIm DL Pro uses PinPoint Astrometry which is built in; it can use Astronometry.NET if completely lost or ADGSoftware ANSVR for searching the...
I'll send you a PM with license details.
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