Yes, we've made a great deal of progress in the last couple of weeks. We're hoping to have a beta test version available in the coming week.
I can confirm - Windows XP was the last version of Windows that supported parallel ports.
Is it possible that your CCD chamber is saturated with moisture? That can cause all sorts of problems. I'd recommend recharging the desiccant,...
Altitude is not implemented. Azimuth definitely IS implemented.
Looks like a massive light leak. Note that the shutter can't block out daylight by itself - the camera is so sensitive it will pick up the tiny...
Built in 2013. Normal test results at the time. I suspect something has failed. Recommend return for servicing.
Please provide the camera serial number. The image size is incorrect. It should be 4096 x 4096. That suggests there is corruption to the...
I'm suspecting a hardware failure. Can we get a FITS frame of the whole image?
Joshua, Even DC powered devices typically have a ground. In the case of an STT camera, the shell is ground. If all else fails, the DC minus...
Damage to the filter wheel / AO is unlikely unless this was a direct strike on the observatory. Most likely the USB port on the STT main board...
The dark current in silicon sensors doubles every 4-6 degrees C. The temperature can easily drop by double that overnight. It is always...
Beautiful shot!
If the shutter sticks, then yes it will cause the star to "disappear". However, it's surprising that the shutter would stick... it's a very...
You hadn't registered for access to the software sections of the forum. I just manually verified your customer status and updated the forum settings.
We've eliminated a large number of possible causes. I'm now suspecting it might potentially be a firmware issue in the StarChaser. We will be...
Okay I've had to dredge up some memories. The STT camera was discontinued in 2017, and the AFW series was designed in 2021. The two have never...
The STT-8300 was discontinued some years ago because ON Semi stopped making CCD sensors. The STT-8300 uses the old SBIG Universal drivers. The...
Depending on the equipment used, the focus may not be within range at all possible pickoff mirror positions. Moving the mirror will likely...
No, the auto-dark is taken on they fly and not saved. If you want to see your calibration frames, take them manually and use Full Calibration...
These are back-illuminated sensors. They are initially built the usual way, adding layers of semiconductor, insulator, and conductors... and then...
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