I sent the RMA contact form, but either have not received the RMA number and return instructions or do not know where to look for them, either...
The RMA contact form has been filled out and resubmitted. Thanks.....
I can only presume that the USB port is somehow damaged because it does not appear to be functioning properly, but can't tell with absolutely...
Attached are screen shots with appropriate descriptions: 1. Device Mgr with only CCD814 plugged in, doesn’t show up in USB controllers 2. Device...
Hi Colin, I have already filled out and submitted the RMA form.
Hi Colin, I've enclosed a screen shot of MaximDL 7 and Device Mgr. I've tried the camera to include the StarChaser on two other computers, a...
Hi Colin, Thanks for your response which I will answer with the following: 1. No, there has been no change in the setup, negative for...
My CCD814 is no longer recognized by the computer and it appears to be related to the USB connection. It does not allow me to upgrade the driver....
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