Thanks
Ok. But you're actually selling the desiccants. Am I right? Just to know.
I bought from you four Aluma cameras, and I regenerated the desiccants twice. Two questions: how many times can I regenerate or bake the...
Problem solved
I purchased a Maxim DL upgrade [Order #15381] (January 18, 2021)
HELP
We receive our cameras. The Maxim DL (version 6.21) unexpectedly shuts down when trying to connect to the camera (Aluma 8300 firmware 21)
Did you received the cameras? Is everything alright?
I have submit the form.
The "dry season" ended. We want to send all the four cameras we have for cleaning - maintenance - repair, beside the possible thermal pad change...
I sent same massage to Tim. He told me that If I return it to you, he will personally ensure it is repaired and returned to me as fast as possible...
We need your advice. Here in Panama because of the climate and atmosferic conditions, we can only do observations from now to the end of March or...
File attached. Is there any way we can try to do the cleaning? (with your instructions). The sending and specially, the coming back of the camera...
Warm. Ambient temperature. About 28 degrees Celsius.
I will ASAP.
Ok. That´s the image.
Trying to upload the image. I receive an error massage. I will try again later.
I "regenerate" the desiccant as described in the User Manual. A lot better but still not so good. What else can I do?
This is a flat of an Aluma 3800 camera. What can we do about it? Thanks in advance
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