I have been in contact with PrimaLuce. Filippo is skeptical that their cables are to blame, but suggests I send you the camera and the cable for...
SN: SC1300M-19121701 I got the cable in November of 2020. It was one of the first ones they manufactured with this connector - they literally...
Connector is in and does not budge when I tug on the wire. A design I really like. That said, there is no apparent life in my SC3. What should...
I pull back the hood, insert the connector firmly, let go of the hood and the hood springs forward. Is there anything more to it?
I've reseated the power cable several times now, and no click or noise of any type whatsoever.
The USB cable is plugged directly into the PC. I have tried 3 different cables, and verified that all three work with other devices on the same...
Okay - I've updated the FTDI driver. Nothing showing up in the device manager, no program I have tried can find the camera. I know the power...
I have had my StarChaser3 for two years, but have never used it as my FL/camera/mount combination has allowed by to go unguided. With a new scope...
Temperature has generally been in mid 60s and right on top of the dew point. Humidity has been high, 85%. How can I tell if the heater is on...
Reporting back. I took the camera off the rig and thoroughly cleaned the window. No sign of any dirt, dust, smudges or damage after the...
Yes, it is on the outside.
So an unfortunate bout of insomnia has been put to use to identify the location of the problem. My imaging session tonight showed the same kind...
That worked, thank you. I have that option set to on now. Does the camera remember that setting when it is used by another program? I use SGP...
I opened up the Maxim DL 6 camera set up advanced options dialogue and the window heater option is greyed out. Is there something else I need to...
Wow. Why is there no mention of that in the STX 16803 manual? That could be just the trick. Very humid here in the autumn. Winter is off and...
Completely agree. I imagine these will flat out. However, when I see precise rectangles appear in my flats, it understandably causes me to ask...
I have not. Haven't gone near it (incredibly reluctant to touch things in the optical path). It was exposed when I removed the desiccant plug to...
There is a window heater!? I can't find any reference to that in the manual. How would go about turning it on? And what are the conditions that...
Frosting is definitely the higher priority issue as it is preventing me from imaging. Equipment is as follows: TOA150 to Nitecrawler focuser...
Colin, Thanks. I had heard that cooling the camera more slowly would help avoid frost, so set it to cool slowly when this problem emerged. In...
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