Hello @Tim and @Doug, The package with our ST-i cameras arrived to the RMA department almost two months ago. I did not receive any updates since....
Thanks @Doug , @Bill , and @Tim . I submitted the RMA contact form as instructed. Shai
Hello, Over the past two decades we bought seven ST-i cameras which we used on different telescopes and instruments that we have at our...
I tested the CCD with my old computer, on which it was working 4 years ago, and the CCD worked fine with the MaximDL 5.24 that is on that old...
Thanks, I think updating the firmware will be straight forward using the SBIG driver checker. Though, I am planing to be tomorrow at he...
attached
I am using MaximDL V6.21
Thanks for the very good suggestions. The good news is that with CCDOps I am able to take good light and dark images. The bad news is that it...
No changes that I am aware of. Actually these images were taken on a computer which is a new installation of the W10 system and all the software....
The bias_20180627.fit and dark_20180627.fit were taken 4 years ago on the telescope and I show them for comparison of the bias and dark levels we...
The shutter is open and close fully. No problem is seen with the shutter. The problem is with the bias and dark and when these are taken the...
Hi, I have STX-16803 (purchased on February 2011, Serial: X1100119) which in the past four years was operated only a few times a year and only...
Hi, Our AllSky-340M camera is working every night for more than a year. Last night it stopped working (this happens rom time to time) and after...
We purchased from you an AllSky-340 camera a few months ago (serial number AS180503) and we are interested to connect it to the MaximDL program...
Hi, We have a STL-6303 for more than a decade and in the past few weeks we noticed a very noisy structure in the Bias. For example on the...
Hi, We are using SBIG ST-7 CCD as a guider for our 1 meter telescope. The Telescope connector of the ST-7 is connected to 4 relays that operate...
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