The AFW-10-50ST was showing also the same hardware issue but much more rarely, so it was never caught on camera. It had twice the same problem as...
Thanks Tim. It seems there is no other choice but to send them to you. Both Wheels are brand new and under warranty, and showing problems before...
The AFW-12-R is SN: AFW240306 The AFW-10-50ST is SN: AFW240401 The invoice is from 2024-06-05 and we got them a few weeks ago and I started to...
I should also note that when powering the wheels and they search the home position sometimes the wheels get stuck, with the motor making noises of...
Maxim DL Pro Version 6.50 (I am operation the camera in simulator mode and only connecting the filter wheel) ASCOM Platform - 6.6 SP2 -...
Interestingly, today the AFW-12-R is initializing and finding home when I plug in the power. I looked under the lid and all seems to me in...
Yes. Actually the second wheel (the upper one) is the AFW-10-50ST and This one is working fine. Of course to check it as standalone I put the...
Hello, We recently purchased two SBIG filter wheels: AFW-10-50ST and AFW-12-R which we intend to use as a dual filter wheel with a "SBIG USB to...
Hi, We recently purchased an "SBIG USB to FW" device (together with two SBIG AFW-10 filter wheels) with SN: USBFW018. According to its manual...
Hello @Tim and @Doug, The package with our ST-i cameras arrived to the RMA department almost two months ago. I did not receive any updates since....
Thanks @Doug , @Bill , and @Tim . I submitted the RMA contact form as instructed. Shai
Hello, Over the past two decades we bought seven ST-i cameras which we used on different telescopes and instruments that we have at our...
I tested the CCD with my old computer, on which it was working 4 years ago, and the CCD worked fine with the MaximDL 5.24 that is on that old...
Thanks, I think updating the firmware will be straight forward using the SBIG driver checker. Though, I am planing to be tomorrow at he...
attached
I am using MaximDL V6.21
Thanks for the very good suggestions. The good news is that with CCDOps I am able to take good light and dark images. The bad news is that it...
No changes that I am aware of. Actually these images were taken on a computer which is a new installation of the W10 system and all the software....
The bias_20180627.fit and dark_20180627.fit were taken 4 years ago on the telescope and I show them for comparison of the bias and dark levels we...
The shutter is open and close fully. No problem is seen with the shutter. The problem is with the bias and dark and when these are taken the...
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