OK Colin. Done all of these. I'm very pleased with your findings and very impressed with your expertise. Thanks for your patience - I'm delighted...
Good work Craig - we can close the ticket. Thanks for your patience. All the best Jan
Are you having trouble linking Colin?
Colin - we're good to go. TV connection linked OK this morning. Are you OK to come on line at 3 pm our time?
Doesn't need to be dark Colin. We can take dark frames, light frames or any image without moving the mount. All I need is to get the camera...
Hi Colin. All seems clear now to give you access to my remote PC to check out the STT-8300WSG camera driver. Please let me know when it would be...
Colin - sod's law applies. The planned remote access to my PC is abandoned for today at least. The remote site in Spain has lost all broadband...
Hi Colin. I am on UTC+1, ie British Summer Time. 5 hour time difference. On Tuesday I can be on-line from 4 pm BST onwards. Is that OK with you?...
Colin - I do apologize. I was sure that I had replied to your post re the USB switch. I had actually forgotten what the maker's name was and had...
Hi Colin. I decided to do a system restore to just before my last successful STT image session. Then did a full re-install of the Driver Checker...
Hi Colin. Ran through the excellent "clean-up" procedure you provided. Unfortunately it has taken me a step back - the camera will not connect at...
Hi Colin, Thanks for the detailed procedure. It's 11.30 pm now so I'll test it tomorrow and get right back to you
Hi Doug, I upgraded Doug. It was a couple of months later that I realised that I had not verified if the STT driver was correctly installed as I...
Hi Colin, Done all these, including scrubbing previous driver checker installation and starting again. No change - Win10 not recognizing USB...
Colin, I was very pleased and impressed at the speed of your reply - thank you! Your suggestion was well considered. I was aware of this power...
I am raising this support request on the advice of Bill Lynch. He has supported me in the past and I sent him the message below to ask his advice,...
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