Access to Customer-Only Area

Discussion in 'Forum and Web Site Issues' started by Martin Pugh, Oct 20, 2015.

  1. Martin Pugh

    Martin Pugh Cyanogen Customer

    Joined:
    Oct 27, 2014
    Messages:
    379
    Hello

    I am trying to look at a post dating back to Jan 15 in the Maxim DL software forum, but all of these older posts are throwing up and error on the website as if they are no longer available?

    Can access to this older information be provided?

    cheers
    Martin
     
  2. Doug

    Doug Staff Member

    Joined:
    Sep 25, 2014
    Messages:
    9,956
    That should not be... can you provide a link to a topic that isn't working?
     
  3. Martin Pugh

    Martin Pugh Cyanogen Customer

    Joined:
    Oct 27, 2014
    Messages:
    379
  4. Doug

    Doug Staff Member

    Joined:
    Sep 25, 2014
    Messages:
    9,956
    You can't get into it because you're listed as "Standard User" instead of "Customer".

    Since I know you're a customer, I'll manually set your status. Then you will be able to access it.

    I've also renamed this thread to indicate what the problem actually was...
     
  5. Martin Pugh

    Martin Pugh Cyanogen Customer

    Joined:
    Oct 27, 2014
    Messages:
    379
    Great, thanks Doug.
     

Share This Page