AllSky 340 Software Error

Discussion in 'Legacy Models - Community Support' started by DFord, Jul 6, 2018.

  1. DFord

    DFord Cyanogen Customer

    Joined:
    Oct 18, 2016
    Messages:
    3
    My UPS died this morning. I replaced it and now my Allsky 340 software is reporting a .NET Famework error.
    "unhandled exception has occurred in your application. Configuration system failed to initialize". If I click continue, the program opens and freezes requiring an alt-ctrl-del.
    I've tried repairing, uninstalling, reinstalling but still get the error.
    Can someone help with this error?
    Thanks,
    Dan Ford
     
  2. Colin Haig

    Colin Haig Staff Member

    Joined:
    Oct 27, 2014
    Messages:
    7,960
    Location:
    Earth
    Sounds like an operating system problem or some system corruption.
    Which OS ? e.g. Win 7 64bit pro ?
    Have you run a chkdsk /f and an sfc /scannow ?
     
  3. DFord

    DFord Cyanogen Customer

    Joined:
    Oct 18, 2016
    Messages:
    3
    Thanks Collin. Tried all that without success. Ended up reinstalling the OS and software. Working fine now.
    Dan
     

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