I have a problem connecting my AllSky-340 Camera after having several unexpected shutdowns. I have tried to remove the config file as described in another thread but the software immediately generates a replacement. I am running Windows 8 Pro. My sequence is: 1) Startup produces the error below. 2) I am given the choice to continue. I do and software loads. 3) I open setup box which generates another error message. I continue and get to the port settings. 4) I change the port from one to my port number, set baud rate and run the test. 5) Test is successful but when I click OK it responds "Entry error, check and try again". I cannot change the port assignment and get NET errors whenever I try anything. Eventually it freezes up. The camera still works fine on my other Windows 7 machine. My error message is attached. Any ideas would be appreciated.
Following the advice of a systems programmer (which I am not), in the Programs menu, Turn Windows features on or off, I disabled/rebooted/enabled/rebooted first .NET 4.5 and then .NET 3.5SP1. The hope was that this would repair the .NET software, but it did not change my problem. As soon as I launch the AllSky software I get .NET errors “root element is missing”. I uninstalled and reinstalled the AllSky software - no effect. I installed the AllSky on another W8.1Pro PC and it runs fine. As I mentioned this device ran for 2 years on this machine without incident. I had a string of crashes, due to a old Manhattan USB extender I think. That or a USB hub I was using. It got so bad a simple USB storage key was not recognized. I removed the extender and hub, cleared all the drivers and reinstalled them, and everything is stable now. Everything except the AllSky software which is frustratingly stubborn. Here is a list of devices connected to the PC via USB: 1)Maxdome II controller 2)Boltwood cloud sensor II 3)Alnitak flat fielder controller *4)SBIG camera 5)Paramount MKS5000 *6)Genesis focuser/rotator *7)Planewave PWI3 *These are connected thru an ICRON Ranger 8)GoMic 9)Mouse 10)Keyboard Any advice would be appreciated.
Adam, Here is my config file. Opps - I cannot upload a config file. Can I email directly? I was using a Trendnet TU-S9 on a Port which I have since deleted. Now I am trying to use a Star-Tech USB to serial hub to bring down the number of USB devices I have to connect to. It is on Port#4 now…or will be. Right now it is not connected. Thanks for your help, Mark
Adam, I tried copying your user.config to the SBIG AllSky-340 directory, same error. I tried renaming it SBIG All Sky Camera.config (with and without the .exe), same error. The camera is connected now on com#4. Thx, Mark
According to the log, the user.config file was being loaded from C:\Users\markm_000\AppData\Local\Santa_Barbara_Instrument_\SBIG_All_Sky_Camera.exe_Url_k1jwqnnrsa2scz4dchtsi5psj42foki0\1.0.37.0\user.config — you would need to replace that one. If replacing that one doesn't help, send me a private message with the connection details and I'll sort it out.
Adam, Opps, I was doing this incorrectly. I did not realized where the software was loading the .config file from (i.e.: not the x86 directory). I did mention that I am not a programmer... I changed the proper one and it now works, awesome! Imaging remotely with only a weather station in difficult, especially this time of year when the sky temperature is very variable. Thanks for your help, Mark
