AO-8 is not alive?

Discussion in 'Adaptive Optics (AO)' started by Hirofumi Tanaka, Nov 8, 2018.

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  1. Hirofumi Tanaka

    Hirofumi Tanaka Cyanogen Customer

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    Am using Aluma 8300+FW8G+AO-8A since last month. Although the camera and the FW8G are
    working good, the AO-8 seems to be down. Its red LED does not turn on continuously. The LED once
    turns on for a while when the camera is powered on.
    Of cause AO control window does not come. Are there any hardware problems in the AO??
     
  2. Doug

    Doug Staff Member

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    We do have a software issue with the AO-8A, which is being worked on right now. We’ll get you up and running ASAP.
     
  3. Hirofumi Tanaka

    Hirofumi Tanaka Cyanogen Customer

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    Ok, I'm waithing for the new software/driver. Thanks for prompt reply and helpful info. No hardware trouble, isn't it?

    Hiro,
     
  4. Doug

    Doug Staff Member

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    It sounds like everything is normal with your hardware. It may take a couple of weeks to get the software sorted. We'll let you know as soon as it's ready.
     
  5. Hirofumi Tanaka

    Hirofumi Tanaka Cyanogen Customer

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    AO-8A unit still does not respond even on new version of MaxIm DL(v 6.20). Red LED is not turned on after a blink of LED
    on power supply. Setting of camera is "DL imaging" and filter is "DL imaging+FW". Dual chip mode specified. No AO control
    window is shown on guider focusing mode. Finally I feel the unit has same hardware trouble. Is there any part that I can
    check/operate it? Or had I better send it back to you?
     
  6. Doug

    Doug Staff Member

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    Our sincere apologies, but the software is still not ready yet. We're working as hard as we can to get that remedied.
     
  7. Hirofumi Tanaka

    Hirofumi Tanaka Cyanogen Customer

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    It's quite Okay. I can surely wait for the improvement.
    It may be no more clear sky using AO than that of winter night at here in Hokkaido, northern Japan.
     

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