ask for customer status because enable to read MaxPoint threads

Discussion in 'Forum and Web Site Issues' started by Georges Carletti, Dec 31, 2014.

  1. Georges Carletti

    Georges Carletti Cyanogen Customer

    Joined:
    Dec 31, 2014
    Messages:
    6
    Hi, I bought MAXIM DL Pro Suite (with MaxPoint), download and install on Windows 7 Ultimate(FR) the softs but I have a message error when I open MaxPoint (MaxPoint start up:Registry area appears locked. Cannot continue.(5.1). I see a topic on this for MaxPoint forum, I registered but after login I received this message: "You do not have permission to view this page or perform this action". Perhaps my customer status is not still updated ? Can someone help me ? Kind regards,
     
    Georges Carletti, Dec 31, 2014
    #1
  2. Doug

    Doug Staff Member

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    9,960
    Doug, Dec 31, 2014
    #2
  3. DeanS

    DeanS Cyanogen Customer

    Joined:
    Oct 24, 2014
    Messages:
    47
    Hi Doug, I have the same issue. And can't get to the posted you linked to see the resolution ;)

    Thanks
    Dean Schwartzenberg
     
    DeanS, Jan 8, 2015
    #3
  4. Tim

    Tim Staff Member

    Joined:
    Sep 25, 2014
    Messages:
    1,842
    You need to be a registred customer on the forums to access the Cyanogen sections. You can request access by submitting the following form with your latest license information:

    http://www.diffractionlimited.com/forum/index.php?pages/TechSupport/
     
    Tim, Jan 8, 2015
    #4
  5. Doug

    Doug Staff Member

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    Sep 25, 2014
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    I just set you to Customer manually.
     
    Doug, Jan 8, 2015
    #5
  6. DeanS

    DeanS Cyanogen Customer

    Joined:
    Oct 24, 2014
    Messages:
    47
    thanks Doug!
     
    DeanS, Jan 8, 2015
    #6

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