Camera/Filterwheel/Imaging stops working

Discussion in 'Legacy Models - Community Support' started by rockenrock, Jul 24, 2016.

  1. rockenrock

    rockenrock Cyanogen Customer

    Joined:
    Mar 12, 2015
    Messages:
    58
    Hi,
    I have been using Stt8300M/FW8G-STT/AO8T/MaxPoint/Maxim DL6 for about 2 years with good results until recently....
    When Star Finding 0.12 second continuous images the camera control window can suddenly say Exposing, but images quit updating. This happens randomly. I have been trying to find the cause, and wiggling/ bending all cables and connectors (when imaging is working properly) does not make it lock up. But suddenly it happens.

    When the above Exposing, but not updating happens, I try to close the camera control window Maxim DL locks and I have to restart it. Then when reconnecting the AO control window flashes on, with no black window inside), and I get the Error (1001) Opening Filter Wheel message. Try many times, and sometimes it will connect. I also turn off power to the camera and restart. Still will not connect. Then suddenly it will connect.

    No software, drivers or updates/change done recently.

    I really don't know what to do. Pully my limited hair out is not helping! Looking for your experienced ideas!

    Roger
     
  2. rockenrock

    rockenrock Cyanogen Customer

    Joined:
    Mar 12, 2015
    Messages:
    58
    Hmmmm,
    No clues for me?
    Roger
     
  3. Colin Haig

    Colin Haig Staff Member

    Joined:
    Oct 27, 2014
    Messages:
    7,379
    Location:
    Earth
    Roger, it might help people come up with ideas if you gave us a bit of background info such as what versions of software and firmware and drivers. e.g. are you running MaxIm DL 6.13 on Windows 10 64bit ? Can you post a screen-shot of the latest version of the SBIG Driver Checker's screen that shows the driver versions, and then the firmware tab, get firmware versions?
     
  4. Tim

    Tim Staff Member

    Joined:
    Sep 25, 2014
    Messages:
    1,841
    Definitely useful information for sure.

    In addition to those details, can you tell us, are you using a USB hub as these are frequently problematic? Has anything changed (like hardware) in your setup recently?
     

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