Camera not found

Discussion in 'Legacy Models - Community Support' started by Steve W, Jun 17, 2015.

  1. Steve W

    Steve W Standard User

    Joined:
    Oct 21, 2014
    Messages:
    2
    I have a new STT-8300M and was moving along just fine last night when the camera suddenly cut out. The message is no camera can be found. Device manager says device is working properly but none of my software can find the camera. Settings are correct for USB and proper camera type. Drivers are up to date. I Tried 2 computers and 3 USB cords. I had the camera for 2 weeks and it was working fine. It just cut out. Any ideas?
    Steve
     
    Steve W, Jun 17, 2015
    #1
  2. Steve W

    Steve W Standard User

    Joined:
    Oct 21, 2014
    Messages:
    2
    I have a new STT-8300M and was moving along just fine last night when the camera suddenly cut out. The message is no camera can be found. Device manager says device is working properly but none of my software can find the camera. Settings are correct for USB and proper camera type. Drivers are up to date. I Tried 2 computers and 3 USB cords. I had the camera for 2 weeks and it was working fine. It just cut out. Any ideas?
    Steve
     
    Steve W, Jun 17, 2015
    #2
  3. Adam Robichaud

    Adam Robichaud Lead Developer Staff Member

    Joined:
    Sep 29, 2014
    Messages:
    1,012
    Location:
    Ottawa
    Do you have any SBIG driver logs of the event?
     
    Adam Robichaud, Jul 6, 2015
    #3

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