ccdops shuts down

Discussion in 'Legacy Models - Community Support' started by John Greenlee, Sep 5, 2020.

  1. John Greenlee

    John Greenlee Standard User

    Joined:
    Sep 5, 2020
    Messages:
    6
    Installed latest ccdops on new computer. Drivers are current.
    My st8300c will connect I can focus , grab.
    But when I try to turn on cooling (select "setup") the program shuts down.

    Any help is appreciated
     
  2. Colin Haig

    Colin Haig Staff Member

    Joined:
    Oct 27, 2014
    Messages:
    7,962
    Location:
    Earth
    Hi John, can you be a bit more specific - what versions of what are you running
    SBIG Driver Checker
    Firmware
    Driver versions
    CCDOps version
    Is Microsoft Visual C Runtime version 10 on the machine - if it's a brand new PC, it might not have it.
    Look for MSVCR100.dll - you can download the runtime from Microsoft.
    Have you run Windows Update on the machine to make sure it is all current?
    Any error messages?
    Anything like an Application Error in the Windows Event Viewer Application log?
     

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