CCDSoft will not accept serial number

Discussion in 'Licensing Issues' started by Jaime Hanson, Jul 14, 2015.

  1. Jaime Hanson

    Jaime Hanson Standard User

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    Dear technical support:
    My club recently purchased an STF 8300C and I am the member charged with getting the software to work with the new camera. CCDOps seems to be working fine, but when I tried installing CCDSoft, my serial number was not accepted during installation. Please help me fix this problem.
    Thanks,
    Jaime
     
  2. Doug

    Doug Staff Member

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    Sorry, we can't help with that. CCDSoft was distributed by the old SBIG. We don't have a deal with Software Bisque, and on top of that they've discontinued CCDSoft.
     
  3. Jaime Hanson

    Jaime Hanson Standard User

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    Hi Doug, What does SBIG offer by way of software for stacking files? I have tried the ST-i color stacker and it is fairly useless. I am also familiar with the free Deep Sky Stacker, but that program yields poor results. Do you have something better for people who have purchased a camera? Thanks
     
  4. Doug

    Doug Staff Member

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    Well of course we have MaxIm DL available, but it is not free. The IP version is very capable if you are looking at stacking and processing.
     
  5. Jaime Hanson

    Jaime Hanson Standard User

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    What is the IP version? I'm not familiar with that. How much does it cost? Thanks
     
  6. Doug

    Doug Staff Member

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