Cooler Control Failed Mid Run Last Night - Any Way to Field Correct?

Discussion in 'Aluma AC Series CMOS' started by Greg Nelson, Sep 2, 2024.

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  1. Greg Nelson

    Greg Nelson Cyanogen Customer

    Joined:
    Jan 15, 2021
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    106
    Location:
    Gold Canyon, AZ
    Hello,

    I noticed tonight that my cooler on the AC4040 would not drop the temperature. I went back to last nights acquisition files and found the cooler stopped working middle of the night and middle of my run.

    Are there any things I can do without sending in the camera for service to diagnose and repair? I've done power cycling and computer power down and reboot, to no avail.

    Thanks, Greg
     
    Greg Nelson, Sep 2, 2024
    #1
  2. Colin Haig

    Colin Haig Staff Member

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    Some possibilities:
    Check the power cable isn't loose / broken / damaged somehow.
    Check is the fan running?
    If not, try the camera advanced settings and change from Auto Fan Speed to High speed.
    Does it run then?
    Is it plugged with dust/dirt/bugs ?
     
    Colin Haig, Sep 3, 2024
    #2
  3. Greg Nelson

    Greg Nelson Cyanogen Customer

    Joined:
    Jan 15, 2021
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    106
    Location:
    Gold Canyon, AZ
    Colin

    Fan running (was already set to high),
    Power cord fine. Camera will acquire images.
    Sensor Temperature reports and changes with ambient
    Power to the cooler reports moving from low to 100%
    Blew out cooler fins and some dust/debris removed, but still no cooling at all.

    Sounds like a service trip to California, correct?
     
    Greg Nelson, Sep 3, 2024
    #3
  4. Colin Haig

    Colin Haig Staff Member

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    Ottawa, not California. I will send you a link to the RMA form in a second.
     
    Colin Haig, Sep 3, 2024
    #4

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