Resolved Driver for ST-8300C failed on Win 7 and Win 10 (code 10)

Dear experts,

we own an SBIG ST-8300C and migrate from our old Win XP System to Win10 x64. I read and follow all the instructions abount installtion with SetupDriverChecker64 (V4.0.3.5) . However, we can manuelly install the 64Bit frivers for the unknown USB device (the ST-402 device is choosen, like described in the manual).

=> The camera works on the old XP Ssystem (see images)
=> We always get code 10 in device manager on a fresh Win10 or Win7 x64 system (ST-402).

Is looks like the drivers can't be correctly initializezed on win7/10.

All other devices (Paramount ME, CDK17, FLI Camera, Baader dome ...) works well.

Any halt will be appreciated, cause we relly need the ST-8300 for observations.

Many thanks

Lars

 

DriveChecker image attached ...

 

Hi Doug,
thanks for the info. We've alrady done this (look at the pictures above). As you stated in another thread, the DriverChecker package contains the latest drivers (is 2.4.0.1338 the latest one?) ...

We still can't establisch a contact to the servers of the diffrationlimited by DriverChecker:

• No Proxy
• Firewall off
• Different Servers installations and OS (Win 7 and 10) tested

So there seems to be something wrong ...

 

Hi,

I don't think so ... in my first post, I wrote "SetupDriverChecker64 (V4.0.3.5)" this is the version provided by the Windows properties of the file donloaded from your website (ftp://ftp.sbig.com/pub/SetupDriverChecker64.exe):





When I start DriverChecker Update (thats an proxy issue I'll fix):



Procmon shows ftp connection to da.cyanogenimaging.com



Edge:



The file SetupDriverChecker64.exe is the one I've mentioned above with version number 4.3.0.5 so it should be the latest one.

Any hints are wellcome!

Many Thanks

Lars

 

Hello,

it's running now! Conclusion:

1. The installation of the drivers is not possible even with the latest SetupDriverChecker tool installed.
2. You need a working outgoing ftp connection to da.cyanogenimaging.com
3. Even there are no newer drivers, the programm installs the drivers in the right way only after a successful connection
4. However, I also get a private message how to maually copy the drivers to C:\Windows\System32 to get the camera working ...

Many thanks

Lars

 

Good to hear that the problem is resolved Lars.

Yes, if your network is blocking ftp connections you will never be able to install drivers using the driver checker tool and for security reasons this may become more common in the future. My own university servers allow ftp connections but the server firewall blocks many types of files other than txt or doc transfers so I have to make other arrangements to download other file types. I too can not use the driver checker on any of the campus site computers.

The only ongoing problem for you is that you will not be able to update your drivers using the driver checker tool from your current location and you will have to ask diffraction ltd to help you update the drivers using a different, manual method.

William.