How to read/post to software threads

Discussion in 'Support Forum and Web Site Issues' started by Gregory Hennessy, Oct 7, 2015.

  1. Gregory Hennessy

    Gregory Hennessy Cyanogen Customer

    Joined:
    Oct 7, 2015
    Messages:
    10
    The observatory I work at has Maxim DL licensed, but the name associated with the license
    is that of an IT person. I'm the actual user, but how do I gain access to the software section to post a question about a possible bug in Maxim DL when the email in the license file isn't my email address?
     
  2. Doug

    Doug Staff Member

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    Sep 25, 2014
    Messages:
    7,195
    Is the IT person's last name Hicks? If not please send me the license serial number via private message (click "Send a private message" just below my name at left).
     
  3. Gregory Hennessy

    Gregory Hennessy Cyanogen Customer

    Joined:
    Oct 7, 2015
    Messages:
    10
    The license that was under Hick's name expired Aug 2015. The current license is under the name Martin.
     
  4. Doug

    Doug Staff Member

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    Sep 25, 2014
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    Found it. I'll manually set you to "customer" status.
     
  5. Gregory Hennessy

    Gregory Hennessy Cyanogen Customer

    Joined:
    Oct 7, 2015
    Messages:
    10
    Thank you.
     

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