Installation error

Discussion in 'General' started by Douglas Phillips, Apr 20, 2015.

  1. Douglas Phillips

    Douglas Phillips Standard User

    Apr 20, 2015
    I've downloaded the trial but it fails. I see the green installation progress bar go to completion, the installer does nothing for 10 minutes, then it displays this error:
    "Error 1935: An error occurred during the installation of assembly component xxxxx HRESULT 0x800736FD"
    When I click OK on the error box the installer says "Rolling back action" and does nothing for more the 30 minutes. Had to kill it.

    How to resolve?
  2. Tim

    Tim Staff Member

    Sep 25, 2014
    This is likely a problem with Windows.

    HRESULT: 0x800736FD could be thrown because the Trusted Installer service is stopped.

    Go to the Services window by Pressing the Windows+R keys to open the Run dialog, and type services.msc, then press Enter

    Look for the Window Modules Installer service and start it.

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