Lost my MaximDL License -- Can I get it resent?

Discussion in 'Licensing Issues' started by Rich Schiek, Nov 28, 2020.

  1. Rich Schiek

    Rich Schiek Cyanogen Customer

    Joined:
    Jul 9, 2015
    Messages:
    6
    Hi,

    My astrophotography laptop died and I can't recover my old MaximDL license from the backup I have. How do I contact support to get my license resent?

    Thanks,
    Rich Schiek
    rschiek@pobox.com
     
  2. Doug

    Doug Staff Member

    Joined:
    Sep 25, 2014
    Messages:
    7,773
    Done.
     
  3. Rich Schiek

    Rich Schiek Cyanogen Customer

    Joined:
    Jul 9, 2015
    Messages:
    6
    Thanks for the quick reply! It's working now :)
     
  4. Ed Thomas

    Ed Thomas Standard User

    Joined:
    Mar 9, 2018
    Messages:
    4
    I am reinstalling Maxim on a customer's computer after a hard drive failure but it doesn't seem to want to allow the use of the information from the original license email. What is required to fix this?
     
  5. Colin Haig

    Colin Haig Staff Member

    Joined:
    Oct 27, 2014
    Messages:
    4,432
    Location:
    Earth
    Ed - I replied via email.
     

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