New Forum

Discussion in 'Support Forum and Web Site Issues' started by Sreilly, Oct 10, 2014.

  1. Sreilly

    Sreilly Cyanogen Customer

    Joined:
    Oct 10, 2014
    Messages:
    258
    Doug,

    I was referring to the Resource tab that lists Updates but was empty but going back that section seems to no longer be there.....

    -Steve
     
  2. Doug

    Doug Staff Member

    Joined:
    Sep 25, 2014
    Messages:
    7,315
    Well, it's a brand-spanking-new forum... not much content yet. Please help get 'er rolling!
     
  3. jerryyyyy

    jerryyyyy Cyanogen Customer

    Joined:
    Oct 10, 2014
    Messages:
    505
    Location:
    Stanford, California
    Please note that I had to create a new login here and it did not take my customer login.
     
  4. Doug

    Doug Staff Member

    Joined:
    Sep 25, 2014
    Messages:
    7,315
    Yes, you do have to create a new account. The old Freshdesk accounts cannot be transferred over.

    To get assigned "Customer" status so you can get software technical support, click right at the top of the main page, "How do I get technical support?"

    For SBIG products this is not currently necessary. Not too many hardware pirates out there...
     
  5. Joe Bauman

    Joe Bauman Cyanogen Customer

    Joined:
    Oct 10, 2014
    Messages:
    7
    I'm puzzled why the Diffraction didn't recognize my email when I tried to log in. I had to create a new account. That's not a problem, but I wonder if I can access the section that says something like registered customer only. -- Joe
     
  6. Doug

    Doug Staff Member

    Joined:
    Sep 25, 2014
    Messages:
    7,315
    Because this is a new forum and you have to create a login for it.
     
  7. Joe Bauman

    Joe Bauman Cyanogen Customer

    Joined:
    Oct 10, 2014
    Messages:
    7
    Thanks Doug.
     
  8. Adrian Jones

    Adrian Jones Cyanogen Customer

    Joined:
    Oct 23, 2014
    Messages:
    14
    Great .... finally free from the 'improved' Yahoo! Groups - what a relief!

    Adrian
     

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