One time upgrade

Discussion in 'Licensing Issues' started by Merv, Feb 8, 2022.

  1. Merv

    Merv Cyanogen Customer

    Joined:
    Oct 10, 2014
    Messages:
    14
    Location:
    George Town, Tasmania
    Hello there, I think I have made a terrible mistake on my latest MaximDL subscription - I am currently running the latest 6.29 version from last years subscription which expired the other day.

    However money been a bit tight this way, I decided to take a "one time upgrade" thinking that I could get 6.30 in the near future or at least with a years period. However, I've noticed that this upgrade certificate is only good for tomorrow (the 10th) and unless you bring version 6.30 overnight I'll loose the upgrade I just purchased.

    Wondering if there is anything you can do - or is it good for one upgrade for a year and I am reading it wrong.

    Many thanks and my apology for my confusion, Merv
     
  2. Doug

    Doug Staff Member

    Joined:
    Sep 25, 2014
    Messages:
    9,963
    Yes, the one-time upgrade is just that - it updates you to the current date only.

    Would you like to increase your purchase to a one year subscription?
     
  3. Merv

    Merv Cyanogen Customer

    Joined:
    Oct 10, 2014
    Messages:
    14
    Location:
    George Town, Tasmania
    Hi Doug - thought so and read it wrong!! Yes I will increase the purchase and take out a year subscription - do you send a new url via this forum or email?
    btw - just like to say with a few astro pro/am projects under my belt MaximDL is excellent for acquisition/photometry and pre-processing - a true workhorse!

    cheers, Merv
     
    Tim Povlick likes this.
  4. Doug

    Doug Staff Member

    Joined:
    Sep 25, 2014
    Messages:
    9,963
    I've asked one of our staff to help you with this.
     
  5. Merv

    Merv Cyanogen Customer

    Joined:
    Oct 10, 2014
    Messages:
    14
    Location:
    George Town, Tasmania
    Thanks Doug and Diffraction,
    cheers, Merv
     

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